Track Internal Message

Track Internal Message is a communicating feature which allows employees within the company to share information. Once the user successfully logs in to Track, the Track main window opens, displaying the internal message listing in the main frame. All unread messages will be in bold type.

 

Function

Instruction

Sort messages

Click From, Subject, or Rec. Date from the column header to sort the messages accordingly.

 

The Sort icon next to the column name indicates ascending  or descending order . The records return to their natural state when records are not sorted, and the Sort icon is not displayed.

Read a message

Click an underlined message in the Subject column to open a message in a Send/Read dialog box.

Cancel the messaging or close the Send/Read Message dialog box

Click the Close icon to cancel the messaging or to close the Sent/Read Message dialog box.

Delete a message

Click the checkbox at the column header to select all messages that are displayed on the selected page or click the checkbox on the line item to select a specific message. Click the Delete button. The delete confirmation pop-up message appears. Click OK to delete a selected message.  

Compose a message

Click the Compose New Message to open the Send/Read Message dialog box. Select Track username from the To drop-down list. Type a subject in the Subject text box. Type a message in the Message text box. Click Send Mail. The pop-up message appears, displaying "Message sent successfully." Click OK to close the Send/Read Message dialog box and return to Track Home page.

Print a message

While reading a selected message in the Send/Read Message dialog box, click Print. The Print dialog box appears. To print, select a printer and other options accordingly.

Reply to a message

While reading a selected message in the Send/Read Message dialog box, click Reply. Type a message into the Message text box. Click Send Mail. The pop-up message appears, displaying "Message sent successfully." Click OK to close the Send/Read Message dialog box and return Track Homepage.

View by Page icons and Page Size drop-down list

While viewing a list of internal messages, click First Page, Previous Page, Next Page, or Last Page icon to view a list of messages accordingly. The number of messages and pages are located at the top of the internal message page. Select the number option from the Page size drop-down list. (see also View by Page icons)