Accept or Reject Override Request

The comments for the rejected override request is an internal message to a timekeeper to indicate an exception is rejected. The rejected exceptions are highlighted to draw the attention to the items that are rejected.

Accept or reject override request

  1. Hover a mouse pointer over the Activity menu link to open its drop-down menu.

  2. Slide a mouse pointer over the Labor Hours to open its menu options.

  3. Click the Exception/Override Request to open the Override Hours screen.

  4. Refer to the View Override Requests and History to locate the override requests. After the locating the labor resource is completed, proceed to the next step.

  5. Click one or more checkboxes to select the labor resources.

  6. For each line item, click the Attachment icon to open the dialog box and display the attached document. After reviewing the document, click the Close icon to close the dialog box.

  7. For each selected labor resource, click the Status drop-down list and select the Approve or Reject option.

  8. To approve or reject all labor resources displayed on the selected page, click the Status column header. The Approve or Reject option is displayed in the Status drop-down list on each line item. Proceed to the next step.

  9. For any rejected override requests, delete the entries in the Comments text box if applicable, then enter the reason for rejection in the Comments text box.

  10. Click the Process Overrides button to process the selected override. If the user is a final approver, all overrides will automatically apply to the selected labor resources. If the user is a reviewer, all overrides will be processed as approved but not applied and will be available for the final approver to process. Each rejected override request is sent as Track internal message and displays on Track's Home screen.